Information We Collect

We may collect the following information when you use our website or submit a contact form:

• Name

• Email address

• Phone number

• Postcode / location

• Details about your project (service needed, job notes)

• Cookies and usage data (including third-party tracking for analytics and advertising)

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries

• To provide quotes

• For general customer service

• To improve our website and services

• For legal or compliance purposes

• If consent is given:

  • To send marketing emails or newsletters

  • To run retargeting ads using cookies and similar technologies

Your contact form includes an unticked checkbox for marketing emails.
Your cookie banner allows you to consent to — or reject — advertising tracking.

Legal Basis for Processing

Under UK GDPR, we process data under the following legal bases:

• Contractual necessity: responding to enquiries, providing quotes

• Legitimate interests: improving website performance, ensuring website security

• Consent: marketing emails, newsletters, and advertising cookies (e.g. Meta Pixel)

You can withdraw consent at any time.

Data Retention

We only keep your personal data for as long as needed:

• Enquiry responses: only as long as necessary

• Quotes and job-related records: up to 12 months

• Marketing email lists: until you unsubscribe or withdraw consent

• Cookie data: according to each provider’s retention policy (e.g. Meta, Google)

Sharing Your Data

We may share your data with trusted third parties who help us run our business:

• Our website hosting provider

• Our email provider

• Meta / Facebook Pixel (if you consent to advertising cookies)

• Google Analytics (if used)

• Payment processors (if applicable to future services)

We never sell your personal data.

Cookies & Tracking Technologies

Our website uses cookies to:

• Understand how visitors use the site

• Improve performance

• Show personalised ads (retargeting), if consent is given

Your cookie banner allows you to accept or decline third-party tracking.
You can revoke consent at any time.

Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Request corrections

• Request deletion

• Withdraw consent for marketing or tracking

• Object to certain types of processing

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us using the email below.

Contact Us

A.R. Carpentry
Email: arcarpentryenquiries@gmail.com
We will respond to privacy-related requests as quickly as possible.