A deposit may be required to:

• Reserve project dates

• Purchase materials

• Begin design or planning work

Deposits will be clearly stated in your quote.

Deposits may be refunded if:

• We cancel the job for reasons within our control

• You cancel before materials are purchased

Deposits may be non-refundable if:

• Materials have already been purchased

• Custom items have been ordered

• Work has been partially completed

• You cancel within 72 hours of the agreed start date

If you cancel after work begins, you may be charged for:

• Labour completed so far

• Materials used

• Any non-recoverable costs

Any eligible refund will be issued using the original payment method unless agreed otherwise.

If you request additional work or changes during the project, we may require extra payment, which will be agreed in writing before proceeding.